Exchange & Return Policy

The Power of Shringar in the Modern World

A moment of stillness.
A shimmer of confidence.
A woman remembering who she is.
This is Shringar.
This is Tussya.

Powerfully yours,

- Shreya Rajotia

"I've been through hell — and made a business out of it."

"Shringar isn’t vanity — it’s how I centre myself.
A quiet ritual. A little rebellion.
Before I meet the world, I meet me.

That’s where Tussya began — in those in-between moments of becoming. Where grace has edge. Where jewellery speaks before you do.

If it makes you feel something — it’s doing its job."

Shringar Is A Soft Rebellion

~

Wearing jewellery isn’t frivolous — it’s fierce. It’s a woman’s way of reclaiming her space, her voice, her radiance — unapologetically.

More Than Gold — It’s Memory

~

Tussya jewels aren’t just embellishments. They’re heirlooms of emotion — designed to mark moments, milestones, and moods. Each piece carries whispers of confidence, desire, and divine grace.

The Ritual of Adorning

In a world that rushes, the act of adorning yourself is meditative. You pause. You breathe. You choose how you want to feel. That is power.

It’s not just about looking beautiful — it’s about feeling whole.

The clasp of a necklace, the sweep of kajal, the drape of a dupatta — each gesture a quiet reclaiming of self.

Adornment is your soft armor. Your silent statement.

It’s not performance — it’s presence.

Before you decide to return a Tussya product, please take a moment to reflect on the unique nature of our items. Every piece we offer is handcrafted by skilled artisans, making each product distinct with its own subtle variations. The charm of our products lies in their individuality - an irregular pattern, a unique print, surface embellishments, or even a stitch should be embraced as a testament to the artisan's work and not seen as a defect. The essence of handcrafted goods is their inherent diversity and the delightful surprises they bring in terms of uniformity.

In light of this, we request your understanding that exchanges or refunds will not be facilitated for altered items, unless the alteration has resulted in a defect that cannot be corrected or if the item significantly differs from its description. We encourage you to take a moment to appreciate the beauty and effort behind each handcrafted piece, recognizing the unique characteristics that make it truly special.

Tussya holds the authority to decline return requests from any customer at our discretion. Despite this, we approach each situation with a friendly and understanding attitude. Before we dispatch any order from our warehouse, it undergoes a thorough quality check to ensure you receive the best. However, if you're not completely satisfied with your purchase, we have a process in place for exchanges or alterations. These can be made within 7 days of receiving your order, provided you notify Tussya's customer service within 3 days of delivery.

Should your order arrive damaged or not as specified, it's important to act quickly. Please email us photographs of the damaged or incorrect items along with their packaging within 48 hours of receipt. It's worth noting that sale items cannot be returned or exchanged. Thus, no exchanges or refunds will be issued for items deemed non-returnable.